Frequently Asked Questions

For all of your filament needs. We offer a wide variety of options, which will ensure that we have exactly what you are looking for. If you have any unanswered questions or need help finding something specific please feel free to reach out to us via email at Info@PrintInnovaders.com

Who are you?

Print Innovaders is an extension of the company Innovaders which was founded in 2010. Realizing the need for quality resources with the recent trend and new technology of 3D Printing; PrintInnovaders decided to jump into the game and supply superior filament at an affordable price. We provide Grade a filament that is Eco-friendly to our environment. Print Innovaders offers a variety of filament to allow our consumers and Makers to meet the needs of their creativity with their businesses, hobbies, projects, etc. Our company also has an assortment of exclusive 3D gadgets, accessories, and designs for sale. PrintInnovaders is a community of innovative minds that come together to share and explore the new 3D world. Not only are you able to purchase our designs, you are also encouraged to share your own designs that were created using Print Innovaders Filament.

How can I contact you?

We’re available Monday through Friday, 9AM to 6PM EST, and respond to all messages within 24 hours.

Email: info@printinnovaders.com

Phone: (202) 556-4720

Mailing Address:
Print Innovaders
624 Wilson ct.
Waldorf, MD 20602

What are my payment options?

We proudly accept payments from a multitude of partners, these include PayPal, Visa, Discover, MasterCard and American Express.

What is your shipping policy?

All orders are processed daily Monday through Friday. All items are shipped within 48 business hours if payment is received and processed by PayPal. We do not ship during major U.S. holidays. PayPal may take several days to process e-check payments. We are not responsible for PayPal’s practices. Items will be ship after PayPal e-check is cleared.

Please allow 5-7 business days for delivery. Alternative shipping options that may be available for your purchase include USPS Priority Mail and USPS Express. USPS Express shipping does not guarantee overnight delivery. Please call to confirm when placing and order for over night delivery.

We offer shipping to Canada via FedEx; however, we are unable to ship to P.O. Box addresses. Orders addressed to a P.O. Box in Canada will be canceled and refunded. We also do not offer replacements for Canadian orders. Please note international customers are responsible for any import duties and taxes applicable to their order(s).

If you purchase more than one item from us, they may arrive in separate packages.

Next Day Shipping – If an order contains any items that are not listed as ‘next day shipping’,
the order will not ship until the entire order is ready to be completed.

Please contact us for additional information at sales@printinnovaders.com

How can I submit a return?

We offer a 30 day warranty on most items. If you believe the item you received is not as described, please notify us within 7 days of the delivery date. If product is defective, a refund will be offered if contacted within the specified warranty period within the listing. No refunds will be offered if we are not contacted within the warranty period. Postage will not be refunded for purchases outside the U.S. Buyer pays return postage for most returns.

If there is a problem with your order, please contact us at returns@printinnovaders.com We’d love the opportunity to fix the issue for you.

If there seems to be a mechanical, electrical, or programming problem with your device, DO NOT attempt to repair or try to unlock it yourself or take it to a third party for repair without first contacting us, that will void the warranty. We do not reimburse for third party repairs or purchases. We make all efforts to ensure that the products received are as described.